Terms of Service

Last updated July 7, 2026

Use npcfix only when you are actively working with North Point Computers or have received a support code from an authorized technician.

Authorization

By approving a support session or installing restart-safe support, you confirm that you are authorized to allow support on that computer or business system.

Remote access

Remote access is powerful. A technician may view the screen, control input, install support tooling, and run maintenance tasks only within the scope of the support request and recorded approval.

Stopping support

Temporary Quick Support ends when its support window is closed. Restart-safe support may remain installed until removed or disabled by an authorized administrator.